Answers to all your questions about b9998

When you open an account at b9998 for the first time, the welcome bonus is added automatically on your first deposit. Deposit a minimum of ৳300 to receive a 120% bonus, up to ৳10,000. For example, deposit ৳1,000 and you get ৳1,200 as a bonus — bringing your total balance to ৳2,200. No promo code is needed; the bonus will appear in your account as soon as the deposit is confirmed.

No. The welcome bonus applies only once per account. It is a special benefit given to new players on their first deposit. Opening multiple accounts under the same identity goes against our terms and conditions and may result in the bonus being cancelled. Regular players have access to separate weekly cashback and VIP benefits.

The wagering requirement is 10 times the bonus amount only. The deposit amount is not included. Example: if you deposit ৳1,000 and receive a ৳1,200 bonus, you need to place ৳1,200 × 10 = ৳12,000 in bets before withdrawing bonus winnings. Once that is completed, winnings from the bonus can be withdrawn normally.

Slot games, live casino, and sports betting generally contribute toward wagering. However, the contribution rate may vary by game. For full details on a specific game's contribution rate, contact our support team via live chat — they will assist you right away.

Yes, you can contact support to request a bonus cancellation before you start using it. However, once the bonus has been used or wagering has been partially completed, cancelling the bonus may also forfeit any related winnings. It is a good idea to consult live chat before making any changes to your bonus.

b9998 has 5 VIP levels in total: Bronze (weekly cashback up to 0.2%), Silver (up to 0.5%), Gold (up to 0.7%), Platinum (up to 1.0%), and Diamond (up to 1.2%). In addition to weekly cashback, each level comes with further exclusive benefits.

Each week, a set percentage of your net losses is returned to you as cashback. The higher your VIP level, the higher the cashback rate. For example, at the Diamond level you can receive up to 1.2% cashback. Cashback is generally credited to your account at the start of each week.

Playing regularly and staying consistently active on the platform will gradually move your VIP level up. The more you enjoy games at b9998, the faster you will reach the next level. Contact our support team via live chat for the specific conditions that apply to each level change.

In addition to weekly cashback, VIP members get access to a dedicated account manager, faster withdrawal processing, and priority access to special promo offers. Members at higher levels (Platinum and Diamond) may be eligible for custom benefits and personalised service that are not available at the Bronze level.

The minimum deposit at b9998 is ৳300. This applies equally to all three methods — bKash, Nagad, and Rocket. That means you can start playing with just ৳300 and take advantage of the welcome bonus.

Log in to b9998, go to the deposit page, and select Nagad. Send the required amount to the displayed merchant number via the Nagad app or USSD (*167#). Once the payment is done, submit the transaction ID on the site — your balance will be updated shortly. If you have any issues, contact us via live chat.

Occasionally a deposit may take a little extra time due to network delays. If your balance has still not updated after waiting a while, contact us via live chat with your payment transaction ID and a screenshot. The support team will verify the matter and resolve it promptly.

b9998 does not charge any fees on deposits. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply their own service charges in line with their own policies. It is worth checking your mobile wallet's fee structure before making a deposit.

The minimum withdrawal at b9998 is ৳500. This is the same across all three methods — bKash, Nagad, and Rocket. To make a withdrawal, your balance must be at or above this amount and any applicable wagering conditions must be met.

In most cases withdrawals are completed within 30 minutes to 3 hours. The exact time may depend on your mobile banking method and the time the request is submitted. If the funds have not arrived within the expected timeframe after you submitted your request, please contact support.

Yes. b9998 accepts withdrawal requests 7 days a week, 24 hours a day. You can submit a request at night, on weekends, or at any time. Withdrawal processing time is always between 30 minutes and 3 hours, regardless of the time of day.

To withdraw winnings earned from a bonus, you must first complete the wagering requirement. Example: for a ৳1,200 bonus you need to place a total of ৳12,000 in bets (10 times the bonus only). Once the condition is met, the winnings move directly to your balance and are available for withdrawal under the normal process.

b9998 works on any modern smartphone, tablet, and desktop computer — Android, iOS, and Windows are all supported. There is no need to download a separate app. Just open your preferred browser (Chrome, Firefox, Safari) and visit b9998.bar directly.

Yes. The entire b9998 platform is optimised for mobile browsers. Slots, live casino, and sports betting — all sections work comfortably on mobile. For the fastest experience, using the latest version of Chrome or Safari is recommended.

On Android, open b9998.bar in Chrome, tap the menu in the top-right corner, and select "Add to Home Screen". On iPhone, open the site in Safari, tap the Share icon at the bottom, and choose "Add to Home Screen". After that you can open it directly from your home screen just like an app.

First, clear your browser's cache and cookies: in Chrome this can be done via Settings > Privacy > Clear browsing data. Then refresh the page. If your internet connection is weak, try switching between Wi-Fi and mobile data. If the problem persists, let support know.

Game providers generally save the game state on the server side. When the connection is restored, the game will usually resume from exactly where it left off. If a bet appears unresolved, check your game history or contact our live chat mentioning the round ID and we will look into it.