b9998's Privacy Policy

Information We Collect

b9998 only collects information that is necessary to provide its services. We may collect the following types of information:

1.1 Identity Information

When you create an account on b9998, we collect:

• Full name and date of birth (for age verification — only users aged 21 and above may use the platform)
• Mobile number and email address
• Username and password (stored in encrypted form)
• A copy of your ID document (for identity verification when required)

1.2 Financial Transaction Information

To process deposits and withdrawals, we collect:

• Mobile numbers linked to bKash, Nagad, and Rocket
• Transaction history, amounts, and timestamps
• Details related to withdrawal requests

We never store your full payment PIN or password. All financial information is secured through SSL encryption.

1.3 Technical & Usage Information

Information collected automatically while you use the platform:

• IP address and device type
• Browser version and operating system
• Login times, game activity, and session data
• Information collected through cookies and similar technologies

1.4 Communication Information

When you contact our customer support team — via live chat or email — a record of that conversation may be stored. This is used to improve service quality and assist with future support.

Purpose of Using Your Information

b9998 uses collected information only for the following legitimate purposes:

We do not sell, rent, or exchange your information with third parties. If your information is ever used beyond the purposes described above, you will be notified in advance and your consent will be obtained.

Cookies & Tracking Technologies

b9998 uses cookies and similar technologies to improve platform functionality and personalise your browsing experience.

3.1 What Are Cookies?

Cookies are small data files stored in your browser. They help us keep you logged in, remember your preferences, and ensure the security of the platform.

3.2 Types of Cookies We Use

• Essential cookies: Required for the basic operation of the platform. Without these, logging in or making transactions is not possible.
• Functional cookies: Used to remember your language preference, game settings, and similar choices.
• Analytical cookies: Collect anonymous data to analyse platform usage and improve services.
• Security cookies: Used to detect suspicious activity and protect your account.

3.3 Managing Cookies

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may limit some of b9998's functionality and affect your experience on the platform.

Information Sharing & Third Parties

b9998 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Information required to complete transactions via bKash, Nagad, and Rocket is shared only with the relevant payment platform. This information is used solely to process the specific transaction — and for no other purpose.

4.2 Technology Service Providers

For platform security, functionality, and hosting services, certain trusted technology partners may have access to the minimum necessary information. These partners are contractually bound to comply with b9998's strict privacy guidelines.

4.3 Legal Obligations

If a competent court or authority requests information as part of a legal process, b9998 is obligated to comply with that lawful request. In such cases, you will be notified as promptly as possible, unless legally prohibited.

4.4 Business Transfers

In the event of a business merger or acquisition, user information may be transferred. In such cases, the new entity will be required to provide protections consistent with this privacy policy.

Data Security & Protection

b9998 has implemented industry-standard security measures to protect your information. Our security framework is as follows:

5.1 Encryption

All data transmission on b9998.bar is secured through SSL/TLS encryption. This means all information passing between your browser and our servers is encrypted, making it unreadable to third parties.

5.2 Password Protection

Your password is never stored in plain text. Passwords are stored securely using strong hashing algorithms, making them unreadable even to b9998 staff.

5.3 Access Controls

Only authorised staff may access personal information, and only when needed for their work. All access is logged and reviewed regularly.

5.4 Regular Security Assessments

Our technology team conducts regular security reviews and testing. Any security vulnerability identified is addressed immediately.

5.5 Your Role

Your actions also play an important part in keeping your account secure. We recommend:

• Use a strong, unique password and do not share it with anyone.
• Log out at the end of every session, especially on shared devices.
• If you notice any suspicious activity, notify our support team immediately.

Data Retention Period

b9998 retains your personal information only for as long as necessary. When determining the retention period, we consider the following:

• All account-related information is retained for as long as your account remains active.
• Financial transaction records are retained after account closure for a period determined by applicable law.
• Information related to fraud investigations or legal disputes is retained until the matter is resolved.
• Customer support communication records are retained for a limited period for the purpose of improving service quality.

Once the purpose of retention has been fulfilled, information is securely deleted or anonymised.

Your Rights

As a member of b9998, you have the following rights over your own personal information:

To exercise any of these rights, contact our support team. We will process your request as promptly as possible.

Protection of Minors

b9998 provides services only to users aged 21 and above. We do not knowingly collect information from minors.

Age is verified at the time of registration, and if we have credible evidence that a user is under 21, their account will be terminated immediately and any collected information will be deleted.

If you believe that a minor has registered on our platform, please notify us immediately at [email protected].

Policy Changes

b9998 reserves the right to modify or update this privacy policy as needed. If significant changes are made, we will notify you in the following ways:

• A notice will be displayed on the platform.
• A notification will be sent to your registered email address.
• The date of the latest update will be noted at the top of this page.

Continued use of the platform after any changes will be taken as your agreement to the updated policy. If you do not agree with the updated policy, you may request that your account be closed.